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Questions

Prices:

Quotation for order of (sample) tiles:

The following details must be specified:

  • product number(s)
  • amount of plain/decorated tiles
  • corner decorations
  • crackled / non-crackled glaze
  • with or without indentations ("little pin holes")*
  • name, address, postal code, phone number

You can also send your order/request by fax.

Tile size:

13 x 13 cm. square. The Original size.
60 tiles / m2. Border tiles 13 x 6.5 cm. sq.

Tax:

Check at your local customs if import or local taxes are applicable.
Most of the time they are not applicable.

Product  / tile numbers:

Product numbers appear when hovering the mouse over the tiles in detail screen.

Tile colour:

Our standard glaze is a very nice off-white colour. In general this will be a good classic shade of white to match an interior. On request we can provide plain and decorated tiles with a touch of: blue, grey, green, pink or ivory or cream.

Decoration colours:

Blue, manganese (sepia),black or polychrome.

Joints:

We recommend narrow joints (1 - 2 mm)

Packaging:

All tiles will be packed in heavy duty carton boxes. All tiles will be separated with a square piece of fleece to prevent the tiles from getting in contact with each other and break.

Transport:

Europe : Royal post, Fed-ex, UPS or forwarder.
Outside Europe : Royal post, Fed-ex and UPS.
To give an estimate of transport, the total amount of tiles and level of transport is essential.

Lead time:

If the tiles can be sent from stock: 1 or 2 weeks from moment of confirmation depending on destination and chosen way of transport. Most tiles are crafted upon specified request, which will take 3 or 4 weeks to craft and 1 week for packaging and transport.